As a small business owner, you understand how important technology is for your business. A malfunctioning computer, a problem with software, an interruption in internet connectivity, or an issue with internal databases causes everything to come to a standstill.
It may have been tempting to hire internal IT staff to handle tech issues, but there are many reasons why your small business should use managed IT services.
What Are Managed IT Services?
An MSP, or Managed Service Provider, executes IT operations on behalf of a business. It is the managed service provider’s responsibility to monitor, manage, and/or resolve problems with an organization’s IT systems 24 hours a day.
In simpler terms, managed IT services are essentially outsourced IT.
Here are a few points we think you should consider when it comes to your IT support services, especially if some of your employees are now working remotely.
What Are The Benefits of Managed IT Services for Small Businesses?
- Range of Knowledge
An important benefit of hiring an MSP to handle your small business’ IT needs is their rich knowledge base. You can trust a good MSP to have a team of experts with a variety of backgrounds and specializations, so any problems you have will be resolved quickly.
- Reduce IT Costs
It can become very expensive to maintain in-house hardware; on top of that, the salaries and benefits of the employees who operate the hardware can be high. Using an MSP and moving your business applications to the cloud can drastically lower your costs. Using an MSP, you can expect transparent pricing and predictable monthly charges.
- Get Help Faster
MSPs are easy to contact, and most offer 24/7 support, so asking for help is never a problem. In order to keep your staff productive, you need prompt support for everyday IT issues. Every minute of downtime can negatively impact your profit margins. Modern MSPs use automation to take care of simple issues, and their experts are always on call when necessary. Consequently, MSPs will be able to resolve common issues automatically and monitor your system.
- Enhance Security and Compliance
Data security has become a top priority for business owners. It’s predicted that by 2025, cybercrime will cost the world $10.5 trillion annually and on average there is a hacker attack every 39 seconds.
You can reduce these risks by having managed service providers make sure your company’s IT network, applications, software, and patches are kept up to date. It takes the burden of keeping track of all the necessary updates off your internal team while giving you peace of mind that your business data is always secure.
- Simplify Remote or Flexible Working Arrangements
A centralized IT service management system reduces overall infrastructure costs while ensuring that all employees have the same technological experience. You can give your employees the same speed and security as if they were working on-site whether they work in an office, a satellite office, from home, or another location.
About Original Geeks
Original Geeks is a Professional PC Repair, Service, and Support Company servicing all of your home computing and business systems needs.
Our service coverage area includes the New York metro area. Our knowledgeable technicians can solve technical problems involving PCs, Servers, Routers, and Internet Connections in both home and office environments. Don’t struggle with computer issues, give us a call at 718.927.1869.