faq
Managed IT Services
Modern businesses need a skilled workforce nowadays to support their IT infrastructure and applications. Different companies choose to either consult, hire in-house staff, or use a managed IT service. If you’re wondering if you should invest in managed IT services, here’s what you need to know.
General
Managed IT is the process where an organization delegates IT services to a third-party provider. The third party is sometimes referred to as a Managed Service Provider (MSP).
Working with an MSP is a strategic decision and is popular with both large organizations and small businesses. An organization may delegate most of its functions to the provider, but an MSP can also work with the in-house team.
Most organizations may need managed IT services to reduce risks and manage their workload. By tapping into the MSP’s expertise and experience, the business can secure its networks against hackers and other threats.
Even organizations with highly skilled in-house staff may be overwhelmed by the workload. An MSP can help entrepreneurs develop strategies to manage their IT infrastructure more efficiently. As such, the business experiences fewer downtimes.
Most businesses today will require some form of managed IT solution to strengthen their communications. Most consumers are now demanding a faster service from their providers, so both small and big businesses must have a robust IT infrastructure.
Most organizations have an IT infrastructure consisting of multiple services. An MSP can eliminate any bottlenecks and centralize the system, which helps to streamline critical services.
Additionally, the adoption of cloud systems has forced organizations to rethink the management of IT infrastructures. Most companies now need a provider that can take responsibility for cloud storage, virtualization, and support. An MSP is usually the best choice in those circumstances.
Both an MSP and a consultant can help you set up a robust and secure IT infrastructure. Some consultants can even implement the technology for your business. But these two services differ in several ways.
An MSP will provide support even after the implementation of the project so the organization can delegate the entire process to focus on its core responsibilities. A consultant, however, will no longer be available once the project is complete.
A managed IT service can also provide real-time solutions to facilitate business continuity. For example, MSPs like Original Geeks in Brooklyn can perform data imaging and restoration services for all types of organizations. The process is much faster than trying to troubleshoot your entire infrastructure.
The break-fix model refers to the process of calling technicians whenever you have a problem. Unlike with an MSP, a repair technician charges for each task they complete.
An MSP will charge a monthly fee to manage your IT systems. Your provider will perform tasks to prevent the failure of critical IT services.
General
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Need IT services? Original Geeks can offer tech support, security, and data backup, among others. Call us at 718-927-1869 today!