TELECOMS

718.927.1869

Telecoms

Original Geeks Telecoms services provide organizations with efficient, scalable, and professional communication solutions tailored to their needs. These services encompass the design, installation, maintenance, and support of phone systems that facilitate internal and external voice communication across various channels and devices.

Key components of Original Geeks business telephone systems services include:

VoIP (Voice over Internet Protocol): Modern systems that use internet connections instead of traditional phone lines, offering cost savings and enhanced flexibility.
PBX (Private Branch Exchange): On-premise or cloud-based systems that manage multiple phone lines and extensions within an organization.
Unified Communications: Integration of voice, video, messaging, and conferencing into a single platform for streamlined collaboration.
Auto-Attendant and IVR (Interactive Voice Response): Automated systems that route calls to the appropriate department or individual, improving customer experience.
Call Management Features: Services include call forwarding, voicemail-to-email, call recording, conferencing, and caller ID to enhance productivity and responsiveness.
Mobile Integration: Ensures employees can access the phone system remotely via smartphones or softphone apps, supporting hybrid and remote work environments.
Scalability and Customization: Systems designed to grow with your business, with customizable options to meet specific operational needs.
Ongoing Support and Maintenance: Professional monitoring, troubleshooting, and updates to ensure optimal performance and minimal downtime.

Our telecoms services include features that help you minimize costs while maximizing productivity. We can help you enhance your customer/client experience with systems that integrate with your CRM platforms. Our telecoms setups are fully scalable, include the latest in security measures and are robust and reliable.

Original Geeks can set up your business telecoms systems to support your client communications as well as your internal connections between departments. Whether its establishing call routing, voicemail or teleconferencing, Original Geeks has you covered!